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History (Last 7 days)

Slow Loading Issues in SelectDegraded Performance

Incident Status

Degraded Performance


Components

WizeHive Select


Services

Select Platform




November 13, 2017 2:23PM EST
[Resolved] The issues we were seeing this morning have cleared up over the past few hours and we have returned to normal operations within the Select system. Have a great day!

November 13, 2017 12:10PM EST
[Monitoring] We believe we have a fix in place. The Select system will see small loading delays as the new database loads up but the issues should begin to clear up as well. We are currently monitoring the fix.

November 13, 2017 10:38AM EST
[Identified] We have been experiencing some UI issues within Select this morning including folders and calculated scores not updating. We have identified and temporarily fixed an issue by spinning up a new database. We are currently investigating a permanent fix.